This book is about strategies to say “No” without saying “No” and other negative expressions to refuse a request, answer an opinion and reject an offer, etc. Moreover, this book also reveals some studies regarding politeness strategies that proves the inevitable of refusals in daily life. Refusal can be said directly and indirectly, yet people prefer saying refusal indirectly. Decision to convey refusal depends on particular condition, interlocutor (listener) and situation. However, not all people have idea how to refuse without hurting others’ feeling, causing disappointment and embarrassing. We can say refusal with giving a reason, apologizing and hedging etc. within this book. The writer hope this book will give you inspiration to refuse someone’s request politely and save others’ feeling that can strengthen your relationship.